HypeTribe Ads

Privacy Policy

This policy explains what information HypeTribe Ads collects, why we collect it, how we use it, and the safeguards we apply when advertisers create campaigns, make payments, access dashboards, and contact our team.

Last updated: March 30, 2026

Who This Policy Applies To

This Privacy Policy explains how HypeTribe NG collects, uses, stores, and protects personal and business information when you visit ads.hypetribeng.com, create a campaign, make a payment, request OTP access, download invoices, or contact our team.

It applies to advertisers, prospective customers, campaign contacts, and other users who interact with the HypeTribe Ads platform or related support channels.

Information We Collect

We collect the information required to operate the service safely, process transactions, deliver campaigns, and support advertiser accounts.

Identity and contact data such as email address, billing contact name, phone number, and company or brand details where provided.
Campaign data such as package selection, creative direction, notes, asset links, target platforms, and related commercial instructions.
Payment and invoicing data such as Paystack reference, payment status, VAT-inclusive totals, and invoice records.
Authentication data such as OTP requests, verification attempts, session data, and security logs used to protect advertiser access.
Technical and usage data such as browser, device, IP-related request metadata, and operational logs needed for reliability, fraud prevention, and debugging.

How We Use Information

We use collected information to operate HypeTribe Ads as a commercial self-serve advertising platform and to maintain a safe, reliable experience for advertisers and our internal operations team.

To create, review, schedule, publish, and manage campaigns.
To process payments, generate invoices, and maintain bookkeeping records.
To send OTP codes, transactional updates, payment confirmations, and service communications.
To detect abuse, prevent fraud, investigate disputes, and maintain platform security.
To respond to support requests, policy questions, and operational escalations.
To comply with legal, tax, audit, and regulatory obligations.

How We Share Information

We do not sell advertiser personal data. We share information only where needed to operate the service, fulfill your order, protect the platform, or comply with law.

Payment processors such as Paystack for transaction handling and payment verification.
Email providers such as Resend or equivalent transactional mail providers for OTP and service communications.
Infrastructure, hosting, database, storage, and analytics vendors that help us run the platform securely.
Professional advisers, auditors, regulators, or law enforcement where legally required or reasonably necessary to protect rights and prevent harm.

Retention

We keep information only for as long as it is reasonably required for campaign delivery, account access, invoicing, security, support, dispute resolution, and legal compliance.

Payment, invoice, and audit-related records may be retained for longer periods where bookkeeping, fraud review, or legal obligations require it.

Security

We use commercially reasonable administrative, technical, and operational controls to protect advertiser data. These controls may include hashed OTP storage, session signing, access restrictions, logging, and protected infrastructure providers.

No online platform can guarantee absolute security. You are responsible for safeguarding your email account and using the advertiser dashboard from trusted devices and networks.

International Processing and Service Providers

Some of our service providers may process data outside Nigeria depending on their infrastructure footprint. Where that happens, we aim to use reputable vendors and appropriate safeguards consistent with the nature of the service.

Your Rights and Choices

Subject to applicable law, you may request access to certain data we hold about you, ask us to correct inaccurate information, or request deletion where retention is no longer necessary and no overriding legal obligation applies.

You may also contact us with questions about OTP access, invoices, campaign records, or privacy-related concerns.

For privacy requests, email info@hypetribeng.com from the address associated with your advertiser account so we can verify and process the request safely.

Cookies and Session Technologies

HypeTribe Ads may use cookies and similar technologies required for secure sessions, authentication, navigation continuity, and basic service functionality. Some operational logs may also be used to improve performance and reliability.

Policy Updates

We may update this Privacy Policy as the platform evolves, new features launch, or legal obligations change. Material updates will be reflected on this page with an updated effective date.

Need Help?

Contact the HypeTribe advertising team

For questions about campaigns, approvals, privacy requests, invoicing, or policy clarification, contact us directly and we will route your request to the right team.