Terms of Service

These Terms of Service govern your use of ads.hypetribeng.com and any campaign, production, editorial, payment, support, or dashboard features offered through HypeTribe Ads.

By placing an order, requesting OTP access, or otherwise using the service, you agree to these Terms, our Privacy Policy, and our Advertising Policies.

HypeTribe Ads is a self-serve advertising and campaign operations platform for purchasing social placements, editorial features, production services, bundled promotions, and related commercial services offered by HypeTribe NG.

Packages, deliverables, timelines, review steps, and execution scope may vary by format, platform, editorial suitability, and operational capacity.

You are responsible for the accuracy, legality, and completeness of the information, assets, claims, and instructions you submit. You must ensure that your campaign materials are truthful and that you hold the rights and permissions necessary to use them.

HypeTribe reviews all campaigns before execution. We may approve, reject, pause, or request revisions based on legal, editorial, operational, technical, or brand-safety considerations.

For editorial and website-based products, HypeTribe retains discretion over formatting, presentation, tone, headline treatment, and publication suitability. We are not required to publish content that does not meet our standards, even where payment has been made.

Prices are listed in NGN and may include or be subject to VAT as shown at checkout. Payment is processed through approved payment providers and must be completed before a paid order is treated as commercially confirmed.

We may rely on server-side verification, payment references, and webhook reconciliation to confirm payment status and prevent duplicate or fraudulent processing.

Because many services involve review, scheduling, creative labor, or reserved inventory, refund eligibility depends on the stage already reached when the cancellation or issue occurs.

If you need to change a campaign after payment, HypeTribe may accommodate reasonable revisions where operationally possible, but we are not obligated to honor material scope changes without additional fees or timeline adjustments.

HypeTribe will make commercially reasonable efforts to deliver approved campaigns within the agreed or expected execution window. However, publication timing may be affected by editorial review, asset delays, platform constraints, force majeure events, payment issues, or advertiser-side changes.

Estimated delivery windows are not guarantees unless expressly stated in writing for a specific package.

Advertiser dashboard access is controlled through email-based verification and session security measures. You are responsible for maintaining control of the email address associated with your account.

You must not attempt to bypass authentication, access another advertiser's information, or use the platform in a way that disrupts service reliability or internal operations.

You retain ownership of your submitted materials to the extent you already own them. By submitting campaign assets and instructions, you grant HypeTribe the rights reasonably necessary to review, adapt, produce, publish, distribute, and archive the campaign as required for service delivery.

HypeTribe retains ownership of its platform, brand assets, processes, templates, internal tooling, and any HypeTribe-created production materials except where a separate written agreement provides otherwise.

You must not misuse the platform, abuse our staff, interfere with security controls, automate unauthorized access, or submit unlawful, harmful, infringing, or deceptive materials.

We may suspend access, reject future orders, or terminate service if your conduct creates legal, operational, financial, or reputational risk.

HypeTribe Ads is provided on an as-available basis. While we aim for professional execution and reliable operations, we do not guarantee uninterrupted access, guaranteed audience outcomes, or specific business results from any campaign.

To the maximum extent permitted by law, HypeTribe will not be liable for indirect, incidental, consequential, reputational, or speculative losses arising from the use of the service, campaign performance, platform downtime, third-party failures, or advertiser-supplied inaccuracies.

These Terms are governed by the laws of the Federal Republic of Nigeria, without prejudice to any mandatory consumer or data protection rules that may apply in a specific context.

Questions about these Terms, disputes, support issues, or commercial clarifications should be directed to info@hypetribeng.com.